Product & Design Quality -
The perfect teacher gift!
Customer Service & Shipping -
Fast shipping!
Roxy Nash
Product & Design Quality -
Great customer service, excellent prices and SUPER fast production & shipping
Customer Service & Shipping -
Great customer service, excellent prices and SUPER fast production & shipping
Stephanie Giles
Product & Design Quality -
they were timely and we love them. great job
Customer Service & Shipping -
timely
Ami Behrens
Product & Design Quality -
Excellent company to work with. We had a 50 umbrella order that was executed flawlessly.
Customer Service & Shipping -
Very helpful chat line
James Doherty
Customer Service & Shipping -
product was great but our customer service contact Taylor Garr was the best part - SO HELPFUL and easy to work with!!!
Amanda Travis
Product & Design Quality -
Very satisfied with the product quality and print.
Customer Service & Shipping -
Answered my questions quickly and delivered on time.
Ramona Barraza
Product & Design Quality -
Was easy to work with, quick and exactly what we were looking for
Customer Service & Shipping -
double checked shipping address with the closures during the travel bans- awesome
Robin Schick
Product & Design Quality -
Great finished product...better than we expected. However, there was a problem - just one item short on delivery...AND YOUR RESPONSE WAS INCREDIBLE, An extra item was prepared and shipped. It arrived in perfect shape. MANY THANKS...and very impressive.
Customer Service & Shipping -
OUTSTANDING
Bob Schroeder
Product & Design Quality -
Umbrellas came out great and were a hit at my golf outing
Customer Service & Shipping -
fast shipping!
Joseph Picheo
Product & Design Quality -
Fantastic product for a very competitive price. Thorough work from the designers/customer service. Thank you!
Customer Service & Shipping -
Fast and easy.
Elaine Harvey
Product & Design Quality -
The process of uploading the art and communicating with the staff was SO easy. It actually made me skeptical about the quality of the product, but I was HAPPILY surprised when the product arrived in perfect, high quality condition.
Customer Service & Shipping -
Perfect the whole time.
Fat Mike Estler
Product & Design Quality -
We are very pleased with our umbrellas and the custom logo looks amazing! Thank you!
Customer Service & Shipping -
We received our umbrellas in a very timely manner.
Sandra Manning
Product & Design Quality -
look great, color is bright, logo is perfect
Customer Service & Shipping -
Customer service was amazing! I explained what I needed, the rep was friendly and helpful and helped me order.
FedEx was less than helpful, so if you can avoid shipping via them, I would. They didn't attempt to deliver even though it was a business (and open), said WE requested a later delivery (we didn't) so our order came in late and missed our Open House, but that isn't US Umbrellas fault! Just ship via another service.
Krista Smith
Product & Design Quality -
Great quality, people at our firm are already using the black & white umbrellas with our logo imprinted! Our CEO loved them!
Customer Service & Shipping -
Your staff, especially Tamyra Hollis, was great at follow-up and letting me know every step of the way what they needed, and made changes to the artwork as necessary. On top of all that, they were shipped earlier than anticipated, even our out-of-state office got theirs early!
Abella Carroll
Product & Design Quality -
Product and design quality was great.
Customer Service & Shipping -
Very good customer service.
Sherry Brady
Product & Design Quality -
I clicked too soon. Haven't seen the design in person yet but it looked good online
Customer Service & Shipping -
The live chat was super helpful, and those who helped me online were excellent to work with
Kevin Laiveling
Product & Design Quality -
High quality product that sells itself. Members of our Lodge are thrilled with the umbrellas and love the logo for our 100th Anniversary.
Customer Service & Shipping -
Very helpful and the time between ordering and delivery was wonderful.
Susan Helman
Product & Design Quality -
60" Arc Customized Golf Umbrellas w/ 17 Colors
Model : US2252
Customer Service & Shipping -
The customer service I had worked with was pleasant over the phone. But she was lacking in quality service. I had to contact her many times on a time sensitive order after requesting a response. I had to let her know of mistakes she had in the invoice that she rationalized with me for typing too fast.
Kellie Tvergyak
Product & Design Quality -
The umbrellas that weren't damaged are excellent.
Customer Service & Shipping -
Still waiting for resolution on a damaged item. Have sent in description and pictures of damage as requested but received no response so far. Need replacement item by 1/22/18.
Jeanice Hall
Product & Design Quality -
We are impressed with the design and the quality of the product.
Customer Service & Shipping -
Service and shipping were excellent.
Jeremy Schell
Product & Design Quality -
Great job!
Customer Service & Shipping -
Customer Service worked very well with me to get a completed project delivered to me on time.
Ruth Ghee
Product & Design Quality -
First - the name is Materese not what you have written. Second, we were pleased with the quality of the product as well as your being able to match the design we needed.
Customer Service & Shipping -
Your customer service was excellent in addressing our needs. It was courteous and efficient. Well done!. Shipping was on time and quick. Overall, this was a great experience and I would recommend your business to anyone.
Thank you.
Rick Matatese
Product & Design Quality -
Good quality Umbrella
Customer Service & Shipping -
Quick turnaround, great service, great communication
Joe Cunningham
Product & Design Quality -
Everything looked exactly like the proof we were given. They turned out awesome and all of our employees loved them.
Customer Service & Shipping -
Very quick service! The questions that we had we answered and everyone was very friendly and helpful.
Becky Hohnke
Product & Design Quality -
Exactly what we wanted
Customer Service & Shipping -
Very pleased
James Thompson
Product & Design Quality -
Great!
Customer Service & Shipping -
Wonderful!
Mickie Rodgers
Product & Design Quality -
Great job of putting our logo on the umbrella. It was quick and easy to make changes in the colors. We were really pleased with the result.
Customer Service & Shipping -
A little more communication on the shipping would be appreciated. We got a confirmation that the artwork was approved, and a confirmation on the payment, but never received anything stating that our order had been shipped, so we weren't sure when to expect our order.
Patricia Dominicci
Product & Design Quality -
The product quality is wonderful! The color is great and size unbeatable.
Customer Service & Shipping -
A+
Alana Norris
Product & Design Quality -
Great
Customer Service & Shipping -
Great
Christian Harner
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